Skip links

How to Open Shared Mailbox using Outlook Web Access

A shared mailbox is a secondary mailbox that you do not access directly but instead via your main mailbox. A typical example would be accounts or info.

  1. Log in at https://outlook.office.com
  2. Click your name in the top left corner
  3. Click Open another mailbox in the dropdown
  4. In the pop-up, enter the email address that belongs to the mailbox you want to open
  5. Click the mailbox in the list that shows up under the field where you entered the address
  6. Click Open
  7. The mailbox opens on a new tab