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How to Install the Marksmen IT RMM Agent

Our Remote Management and Monitoring (RMM) tool needs an agent on your computer. This can be installed by a couple of easy steps.

  1. You get a link from us in an email. It will be something like businessnamemainoffice.exe
  2. Click this link that will take you to a website
  3. Click the Download button on the right
  4. Open File Explorer and locate the file you just downloaded. The default location is Downloads just under Quick Access
  5. Run the file (double-click it)
  6. You will get a pop-up asking if you want to allow the application to make changes to your computer. Click Yes.
  7. Once the window with the progress bar disappears, the installation is done. Please let us know.